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College Professor
College text that is based on the realities of e-commerceWhat sets this book apart for the classroom is the web site that supports the book. This site has subscription services (using the access code that is provided on a card inside the book), which includes book chapters, tutorials, streaming video lectures and more), and instructor services that provide lesson plans, PowerPoint presentations and a test bank. There are also resources that are open to the general public that are valuable and provide e-commerce news, business plans, and research articles. I like the way that the WWW is integrated into a traditional paper book to provide a comprehensive learning tool that is always up to date and evolving.
For the working professional the material in the book (and associated web site) is applicable to real world issues. What impresses me the most is how the authors manage to comprehensively address topics in business, technology and social issues in 600 pages. Each section and each topic appears to be carefully selected to impart maximum knowledge on the key issues. For example, the descriptions, case studies and key concepts in Chapter 2, E-commerce Business Models and Concepts, hits all of the salient points. Another example, in Chapter 4, Building an E-commerce Web Site, is a discussion of the value of 100% uptime. These are topics business and IT professionals are struggling with, and it's refreshing to see them included in a college text book.
As an IT consultant I found this book to be better than most I've read, and highly recommend it to business and IT professionals because it digs deep below the surface and uncovers the real issues. If you are an instructor or professor this book will allow you to prepare your students for the challenges that they will face on the job - and do so in an interesting manner.


Exceptionally qualified volume of advice and insightI keep my copy handy at work to dig into the legal clarifications of issues that aren't covered in my copy of Barron's Dictionary of Computer and Internet Terms. Since the internet is more than buzzwords and slick advertising, we all need to know what makes electronic commerce really tick. I'm certainly not a CEO, but I do take part in on-line auction sites, and this book applies to my personal auctions as well as large scale commercial ventures.
A Wealth of Indispensible Information* As far as I've seen, there's nothing else like it in print. It's up to date and easy to follow. No lawyer-speak.
* The concept is a natural -- giving an overview of all the legal issues involved in e-commerce.
* Glad I read it.


EcoSystem - THE Book to visit and keep re-visitingNow it's THE book, presumably until their next one!
The authors' advanced thought, expertise and experience show through a beautiful synthesis of principles, real applications, predictions and analogies.
As professionals we find ourselves in an era where strategy has to be very fluid - and I find myself constantly needing to zoom in and zoom out of the various aspects of my start-ups for a perspective view as well as detailed focus...
Much deeper than the first reading, this is where I think is the REAL value of 'Ecosystem' - to visit and keep re-visiting it for defining different pieces of our business, regardless of what stage the business is in!
The framework for the principles, the examples and the insights across a broad spectrum of high profile and/or unusual businesses truly create an environment that spark creativity and enable new possibilities.
Powerful Tool for Strategic PlanningThe principles themselves are divided among four stakeholder groups that form the ecosystem. "Ecosystem" is an appropriate analogy because each stakeholder group has a different set of needs, yet all stakeholder groups are interdependent in the value chain. The principles are each presented in a consistent format - presentation of the principle, two case studies each from the supplier's perspective giving a supplier profile, an interview with the supplier and showing the principle as it applies to the customer, and an executive summary of the principle.
Stakeholder and principle groupings are: Business-to-Shareholder (learning and planning principles), Business-to-Employee (system, network and security principles), Business-to-Business (payment, buying, supplier and inventory/logistics principles), and Business-to-Customer (selling, customer and personalization principles).
By dividing the principles and focusing on stakeholders groups the authors have provided a systematic and structured template to apply to an e-commerce strategy and associated tactics.
What I like about this book is the utter lack of hype or hyperbole, and the presentation of each principle in a consistent manner. I also like the careful selection of the case studies, each of which highlights the principle to which it is associated. Finally I applaud the authors for their straightforward writing, which makes this book highly readable (even at nearly 400 pages it can be read on a day off or on a coast-to-coast flight). What impresses me, however, is the research and deep thought that the authors put into this book and the care with which they structured and sequenced the information.
I highly recommend this book to anyone involved in strategic planning, or who wants to understand the complexities of modern supply chains within the context of e-commerce. The keys to success are between the pages of this outstanding book.


Clear Vision
Highly Recommended!

Electronic Commerce and International Taxation
A good survey of international taxation of e-commerceThe importance of this book is as a survey of the various rules and rulings in a number of countries that impact e-commerce. The book does not attempt to be an exhaustive reference to the rules of any country in particular. Instead, it uses rulings in various countries as a way of illustrating the direction of and the differences between laws of various countries that may influence e-commerce. This approach is important because current laws will change rapidly. A survey of different approaches provides readers with an indication of the course rule making may take in the future.
The book has an excellent section on VAT and e-commerce. For U.S. readers, the book may be worth buying for this information alone, since VAT will become increasingly important to U.S. vendors engaged in sales into VAT countries.
The book concludes with a long section on tax policy. This section is a good survey of different approaches, and is helpful in thinking about the way things may go in the future.


Most up to dateMIT Encyclopedia was updated in 1999 to the 2nd edition. It deals with mainly big topics such as unemployment with some length. But this book, published in 2002, tackles not only general economic subjects, but business affairs like Sony, Japanese business in US, and Chalmers Johnson, as title implies. And that I think the quality of articles is not behind MIT¡¯s. This book¡¯s contributors are well-known figures in Japanese studies. And like MIT¡¯s at the end of each article is the reading list on that subject.
An Excellent Reference

Extremely helpful, well written
Mary Ann's Review

The Get Started Guide to E- Commerce
The Get Started Guide To E-CommerceAs a mid level manager, and working with executives in order to coordinate our small firm's entry onto the Web, I needed a concise guide and "how to" on the topic. This was the only book that I really needed; I'll donate the others to the library. The flow of information, website methodology and hints were very good. The author's writing style is inviting and pitched at the right level for someone who understands what the Internet is about, but who needs a better and deeper insight into how to approach it given the myriad choices that every business person is faced with. I rank the book at the top of the lot.


Really the gist of genetics
Excellent book...explains major concepts very clearly.

Great book!
Global Digital Business.com